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Case Studies

Scan-On-Demand Hits the Mark for Facilities Management Firm

Scan-On-Demand Hits the Mark for Facilities Management Firm

The Client

The client is a large national facilities management company. They specialise in offering onsite managed services for some of the largest organisations across Europe and North America.

Client Requirements

The client’s customer was moving their offices from central London to Milton Keynes. They wanted to outsource their customer’s archive storage and offer a range of document scanning services to them. After considering many options, they chose our document storage and scan-on-demand services.

What We Did

We handled and completed the initial bulk collection of just over 7,000 storage boxes from the archive within the client’s four-week deadline. First, we put in place a schedule to collect the documents from each department in the central London offices. This was done over weeks to minimise any disruption. We processed the HR and Accounts departments first due to the sheer volume of documents. We also indexed the documents to match the filing system each department is familiar with. So all their files are right where they expect them to be.

After scanning all the documents we added the digital files to our online hosting system, FreeDocs, and stored the paper documents in our dedicated facility. Then, we securely shredded and recycled them in line with the customer's 30-day document retention policy.


“Our document scanning and archive storage project was started 6 months before the client moved their 400 employees to the new headquarters in Milton Keynes.  Storetec helped with planning and managing the logistics side of the project for us. All of the documents were removed from the site on schedule and with no fuss. Our client now has modern offices which are smaller than they had previously but without the paper, they have far more room. The scan-on-demand service really hits the mark and I can see us offering this service to more of our clients.” 

Head of Facilities